If you have any questions about the information below or anything else regarding FSNEI SPOE, please email Angie Jarvis at ajarvis@awsusa.com. Thank you!
Data Entry: The SPOE database was up and running late Thursday afternoon. Data entry resumed Friday, April 2nd and will be caught up this week. If you are missing auths or have questions, please fax a completed "Data Entry Information Request" form to 260-478-4850. We will research it and follow-up with you.
Caseloads: Intake/Service Coordinators (IC/SCs) who continued from Achieva are keeping their previous families with the exception of Patricia Rojas. Some of her families are being reassigned so that she may serve the Spanish-speaking families. All families will receive a letter in the next week or so notifying them of the change in the local First Steps program and giving them the name and phone # of their IC/SC. New IC/SCs will contact providers in the next few weeks to notify you. In the meantime, if you have a question to who the IC/SC is for a particular family, please email/fax your request to the SPOE 260-478-4850 or ajarvis@awsusa.com
Appointments: IC/SCs who have assumed previous caseloads are doing their best to keep previously scheduled appointments with families. However, there may be some changes, please be patient with staff as they work through this transitional period!
Reports: All IC/SC email addresses are working! Please send reports to the appropriate IC/SC. If you are unsure of the IC/SC, you may email to ajarvis@awsusa.com or fax to 260-478-4850.
Phone #'s: All IC/SCs are working in the field. They have voice mail at the office and you can access this directly by calling 1-877-456-2971 and then dial their extension when prompted. This line is automated and "bypasses" the operator. If you want to speak to someone in the office, please call the office #'s below.
SPOE Office #'s:
Main Phone Number: 260-207-5799
Toll-Free Phone Number: 1-877-494-5115
Main Fax Number: 260-478-4850
Toll Free Fax Number: 1-877-494-5116
Staff Voice Mail Ext and Email:
Amanda Hinkle, AA - 5957, ahinkle@awsusa.com
Amanda Merchant, SC - 5203, amerchant@awsusa.com
Angela Gehring, SC - 5205, agehring@awsusa.com
Angie Jarvis, Director - 5962, ajarvis@awsusa.com
Becky Pulling, SC - 5214, bpulling@awsusa.com
Brie Armstrong, AA - 5956, barmstrong@awsusa.com
Brittni Tubbs, SC - 5211, btubbs@awsusa.com
Cindy Carr, SC - 5212, ccarr@awsusa.com
Clarissa Scheumann, SC - 5204, cscheumann@awsusa.com
Jen Dembickie, SC - 5201, jdembickie@awsusa.com
Katie Blosser, LPCC Coordinator - 5955, kblosser@awsusa.com
Kim James, IC - 5209, kjames@awsusa.com
Lori Goepfrich, SC - 5215, lgoepfrich@awsusa.com
Mary Ellen Schreck, IC - 5202, mschreck@awsusa.com
Oneida Rodriguez, AA - 5958, orodriguez@awsusa.com
Patricia Rojas, SC - 5213, projas@awsusa.com
Rachel Wilson, SC - 5207, rwilson@awsusa.com
Shelly Stuckey, IC - 5208, sstucky@awsusa.com
Stephanie Haverstock, SC - 5210, shaverstock@awsusa.com
Telia Moore, SC - 5206, tmoore@awsusa.com
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What is First Steps?
The Indiana First Steps program is Indiana's response to Part C of the Individuals with Disabilities Education Act (IDEA). The goals of this program are to enhance development of infant and toddlers with disabilities, reduce the need for special education, enhance families' capacities to meet their child's special needs and increase identification of children at risk for developmental delays.
First Steps is a family centered, community based, coordinated system, which provides early intervention services to children birth to three years of age living in Indiana, who have developmental delays or are developmentally at risk.
First Steps is a family centered, community based, coordinated system, which provides early intervention services to children birth to three years of age living in Indiana, who have developmental delays or are developmentally at risk.
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